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Shipping Policy

Shipping in Greece and Europe is free of charge for all of our Gold jewellery.

Shipping costs for GOLD JEWELLERY:

Destination Carrier Shipping Charge* Delivery time
Greece Elta-courier/DHL 0 € 1-2 working days
Europe MALCA AMIT/FEDEX 0 € 1-2 working days
Rest of the World for value <1000 euro DHL/FEDEX 40€ 7-10 working days
Rest of the World for value>1000 euro DHL/FEDEX 70 € 7-10 working days

 

Shipping Costs for CHARMS/SEASONAL JEWELLERY:

Destination Carrier Shipping Charge* Delivery time
Greece Elta-courier 0 € 1-2 working days
Greece DHL 4 € 1-2 working days
Europe DHL/FEDEX 20 € 7-10 working days
Rest of the World DHL/FEDEX 20 € 7-10 working days

* Extra charges may apply for remote locations. In such cases, an email will be sent for your approval prior to shipment of your order.

CHRISTINA SOUBLI does not deliver to P.O. Boxes.

Please note that delivery outside of the EU may be subject to local import taxes and duties, which are your responsibility where they apply.

Please note that we aim to dispatch all orders within 1-3 days for items in ‘stock’. Orders must placed by 1.00 pm (CET) for same day dispatch upon request. Orders placed on Friday (after 1pm), Saturday and Sunday will be processed on Monday or the next working day. Working days exclude Saturdays, Sundays and major public holidays.

The orders for items in ‘producing’ will be dispatched in 7 working days with maximum period one month and the orders for items in ‘custom made’ will be dispatched in 15-20 days with maximum period 1 month.

Estimated delivery times are to be used as a guide only and commence from the date of dispatch. CHRISTINA SOUBLI shall not be held responsible for delays in shipments caused by weather conditions, international customs issues or any other circumstances beyond our control.

When the order has shipped, you will receive an e-mail specifying the tracking number and a direct link to monitor the status of your order.

Orders are delivered between 9 am and 5 pm. Please make sure that someone will be available to receive and sign for your delivery. In case no one is available for the delivery, the courier will leave a message with a contact number you must call to arrange for your redelivery.